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Standard Support Rate USA Dollars Per Hour

Pre-pay $550.00 Make an advanced commitment of min. 10 hours scheduled service per month*

Pre-pay $1,000.00 Make an advanced commitment of min. 20 hours scheduled service per month*

Univirtek Technology bills for all services (except printer and cabling services) by the hour. All rates are on-site unless indicated..
All service calls will be handled within 48 hours. Each month's unused hours (maximum of one third the hourly plan)can be carried over once the following month. Current month's hourly allowance must be used before using the carried over hours. Technician's travel time is billed at half of the monthly plan rate for each hour traveled..
Services that contribute to the pre-paid amount only include labor for PC, and server/router/security (networking) services. Cabling, web design, web marketing, printer repair and notebook repair services do not apply toward pre-payments and discounted Price Plan do not apply to these services
Mentioned services are billed separately with separate terms. Invoices are issued upon the completion of work and due upon receipt unless a service agreement has been signed/approved. Parts and materials costs are not deducted from pre-paid payments and invoiced separately.
The purchasing of parts and materials may require a deposit and/or payment upon delivery. To receive discount rates for scheduled support a signed Service Agreement is required with the commitment of hours indicated.
If client fails to achieve the minimum number of hours, client will only be billed for the difference between the standard rate and the discounted rate.
*Scheduled services are services scheduled on a regular basis on the same days and times taking into account company holidays and vacations. Scheduled support must be schedule at least one week in advance. Evening service includes any service call arranged for 6 pm or later.