Network Support

Univirtek Technology Network Services, like all of our other services are designed to help small business owners concentrate on their core business discipline, while we provide cost effective solutions to address any and all of your network support needs. We believe that designing, implementing, and maintaining a secure IT network should be affordable. We follow industry recommended practices for our solutions development and applications. Our network team is staffed by industry certified engineers with years of experience in supporting reliable and secure networks.
Our network services include everything you need to administer a secure network environment.

Network Design
Network Administration & Helpdesk
Remote Monitoring
Network Support
Virus â€"Malware-Email Spam- Solutions

Technology Planning
Hardware & Software Procurement
Network Map & Documentation
Network Security Analysis

Procurement Services

The challenges facing small business owners and managers of small businesses in selecting software and hardware to meet their IT procurement goals are daunting. The rapid change of IT standards and requirements is also a problem. Do you have the time and expertise to choose combination of hardware and software that will provide you with a reliable and secure network now and in the near future?

Our procurement service is designed to assist you in selecting the right mix of technical products and solutions that are a perfect fit for your organization now and in the near future. We have in-depth knowledge and experience to assist in makingthis decision. Of course we listen careful, visit your site to learn how you use or intend to use technology. Your company will benefit from this knowledge and our strategic partnership with hardware and software vendors. We are not obligated to any vendor. We recommend products and solutions that are best for our clients.

ISP Management

The need to communicate and exchange information in real time is critical to all businesses regardless of their size. Are you monitoring the contractually obligated quality of service delivery by your Internet Service Provider (ISP)? Are you getting what you paid for? Are you spending your time with your ISP to correct anomalies instead of focusing on your business?
Our ISP Management Services is designed to take the burden of dealing with your ISP providers of your hand. We will negotiate with your ISP for an acceptable and verifiable SLA. We monitor for compliance. We will notify your ISP of anomalies. We will contact and follow-up with your ISP incase of service interruption until it is resolved.

Policies & Procedures

Successful business owners work extremely hard in pursuit of their visions in their line of business. Many had sacrificed so much to achieve a measure of success. Many had worked for many years without any written policy or procedure in place for their IT environment. Many that we had worked with or spoken to cited lack of time and knowledge as the major obstacles in developing and adapting to written policies and procedures. Have you wondered can written policies and procedures protect my quality of service? Can written policies and procedures offer some level of protection against liability?
In today's business environment, policies and procedures properly administered is the standard. Missing or improperly administered policies and procedures for your IT department are akin to playing Russian roulette with your business. There are local, state and federal requirements with steep penalty for businesses without written and executable policies and procedures for IT

At Univirtek Technology, we have customizable policies and procedures for all IT services. We will work with you to tailor policies and procedures to suit your own IT environment. To get more information, call 410-615-1144 or fill our online form.

Disaster Recovery & Backup

There are three critical requirements of electronic data. These three requirements affectionately called CIA are confidentiality, integrity and availability. We understand the importance and how to implement controls to safeguard them. As part of our policies and procedures services, we help our client design and implement an effective Contingency planning and Disaster recovery process. Our procedure will address the following:

  • Data recovery for critical systems and business operations
  • Safeguard to protect confidential information
  • Safeguard to protect data integrity
  • Safeguard to protect data availability to rightful owners.
  • Backup policies and procedures to assure successful recovery
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Computer Repair - Laptop Repair- Hardware & Software Setup, Virus Removal, Spyware Removal, Malware Removal,Hardware & Software Upgrades, Network Design, Network Setup & Maintenance, VPN, E-mail, Wired & Wireless Network, Managed IT services for small businesses in the following areas: Aberdeen | Abingdon |Annapolis | Anne Arundel County | arbutus | Arnold | Baltimore County |Baltimore-downtown |Belair | Belair-edison |Brooklyn |Canton |Carroll |carrollcounty | Catonsville |Clarksville |Cockeysville Hunt Valley | Columbia |Crofton | Curtis Bay |Druid Hill | Dundalk |Eastpoint |Eastport |Edgemere |Edgewater |Edgewood |Eldersburg |Elkridge |Ellicott City |Essex |Fallston |Fells Point |Forest Hill |Franklin |Ft. Meade |Gardenville |Glen Burnie |Govans | Halethorpe |Hamilton |Hampden |Hampstead | Hanover |Harford County |Havre De Grace |Highlandtown |Howard County |Jessup |Joppa | Lake Shore |Lansdowne | Linthicum |Loch Raven Village | Lutherville Timonium | Manchester | Maryland City |Middle River |Milford Mill | Millersville | Morrell Park | Mt. Vernon |Mt.Washington |Northwood |Nottingham |Odenton |Old Town | Owings Mills | Parkville | Pasadena | Patterson Park | Pikesville | Pimlico | Randallstown | Reisterstown |Riviera Beach | Roland Park |Rosedale |Ruxton | Scaggsville | Severn | Severna Park |Silver Spring |Sparrows Point | Sykesville |Towson | Walbrook | Waverly | Westminster | White Marsh | Windsor Mill | Woodbine | Woodlawn