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What is Remote Support?


 

Univirtek Technology’s Remote Support service is a time efficient way of providing real-time computer support to our clients. Through our Remote Support service for computers, our clients can gain the following:

    • You gain immediate access to quality technical support.
    • It eliminates the hassle of dropping-off or shipping your computer to our store.
    • Your gain efficiency and productivity with reduced downtime.
    • You save repair and maintenance cost compared to our on-site repair service.

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We use this program to resolve your computer repair issues and questions regardless of your geographical location for Internet accessible computers. By taking control of your desktop via our remote support services we can perform, the necessary tasks remotely saving you time.

Remote Support gives us the capability to train and answer computer software/hardware related questions quickly and efficiently. Our support staff and trainers are now able to show you how to run a program, install software, set up their email, etc. Remote Support allows us to help you today - no more scheduling appointments or extended downtime. If you have any question about this service, visit our FAQ page for answers to frequently asked questions. You may always contact us via our contact page.

 
 
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